Trainee Customer Service - OTE £600-£800/wk

Confidential; Nottingham; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

OTE £600-£800 per week

Uncapped commissions

Full training

Mentoring and support

Clear progression into senior/lead

Job summary

Confidential in Nottingham is seeking a Trainee Customer Service Assistant to welcome customers in person, explain products and options, and help them find the right solution. This full-time, in-person role offers comprehensive training and real opportunities to progress within the team, with a clear path to senior roles.

No prior experience is required—just a positive attitude, reliability, and a willingness to learn.

Qualifications

• No experience required; the right attitude is essential.
• Full training provided with real progression opportunities.
• Friendly, reliable individuals with good communication skills.
• Coachable and eager to learn new skills.

Responsibilities

• Welcoming and engaging customers in person.
• Answering questions and explaining products clearly.
• Understanding customer needs and recommending options.
• Supporting customers through sign-up or purchase process.
• Building lasting relationships through excellent service.
• Working towards personal and team goals.
• Attending regular training and development sessions.

Skills

Friendly

Approachable

Confident communicator

Reliable

Punctual

Willingness to learn

Job description

Confidential in Nottingham is seeking a Trainee Customer Service Assistant to welcome customers in person, explain products and options, and help them find the right solution. This full-time, in-person role offers comprehensive training and real opportunities to progress within the team, with a clear path to senior roles.

No prior experience is required—just a positive attitude, reliability, and a willingness to learn.