Retail Customer Service Specialist

One Stop Stores Ltd; Havant; On-site; GBP 19,000 - 23,000; Full time

Job summary

One Stop, a subsidiary of Tesco, is recruiting a Customer Service Assistant to join our fast-paced retail team. You will engage customers, stock shelves, process payments and help maintain a welcoming store environment.

You’ll continually seek ways to improve service through on-the-job coaching and feedback, ensuring the store remains a safe place to work and shop. You will work across all areas of the store, including tills, online orders, replenishment and stock routines, while following

Qualifications

• Provide excellent customer service across store activities.
• Stock shelves and process payments.
• Ensure store appearance is maintained and safe.

Responsibilities

• Know and serve customers with passion, ensuring great natural service.
• Encourage customer feedback via surveys and Have Your Say.
• Work across all store areas including tills, replenishment, online & stock routines to meet customer needs.
• Follow training and safety procedures to work safely.
• Participate in events and help create an inclusive atmosphere.
• Be knowledgeable about store performance and contribute to delivering profit.

Job description

One Stop, a subsidiary of Tesco, is recruiting a Customer Service Assistant to join our fast-paced retail team. You will engage customers, stock shelves, process payments and help maintain a welcoming store environment.

You’ll continually seek ways to improve service through on-the-job coaching and feedback, ensuring the store remains a safe place to work and shop. You will work across all areas of the store, including tills, online orders, replenishment and stock routines, while following