Retail Customer Service Assistant & Store Support

Tesco; Merthyr Tydfil; On-site; GBP 18,000 - 24,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our store team in the United Kingdom. You will work in a fast-paced retail environment, helping customers, stocking shelves, and processing payments to keep daily operations smooth.

You will contribute to an excellent customer experience by actively seeking feedback, working across all store areas including online, tills, replenishment, vending and stock routines, and ensuring tasks are completed to meet customer needs

Responsibilities

• Stock shelves and process payments to support daily store operations.
• Provide excellent customer service and help customers with queries.
• Assist across all store areas including online orders, tills, replenishment, vending and stock routines.
• Ensure the store is clean, tidy, safe, and inviting for customers.
• Follow training and policies, clock in/out accurately, and support safety initiatives.

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our store team in the United Kingdom. You will work in a fast-paced retail environment, helping customers, stocking shelves, and processing payments to keep daily operations smooth.

You will contribute to an excellent customer experience by actively seeking feedback, working across all store areas including online, tills, replenishment, vending and stock routines, and ensuring tasks are completed to meet customer needs