Retail Customer Experience Associate

Tesco; Stoke-on-Trent; On-site; GBP 12,000 - 15,000; Part time

Job summary

One Stop, a subsidiary of Tesco, is hiring a Customer Service Assistant to join our team in a fast-paced retail store. You will provide great service, stock shelves, process payments, and help maintain the store’s appearance to ensure a welcoming shopping experience.

You will work across store areas, including tills, online orders, replenishment, and safety procedures, contributing to a positive, inclusive environment for customers and colleagues.

Qualifications

• Provide excellent customer service in a fast-paced retail environment.
• Able to handle cash transactions accurately and efficiently.
• Maintain store appearance and stock levels while assisting customers.

Responsibilities

• Greet and assist customers with a friendly, knowledgeable approach.
• Stock shelves and ensure displays are tidy and accessible.
• Process payments at tills and help maintain checkout efficiency.
• Support stock replenishment and store operations to meet customer needs.
• Follow safety procedures and company policies at all times.

Skills

Customer service

Communication

Teamwork

Cash handling

POS system

Tools

POS system

Job description

One Stop, a subsidiary of Tesco, is hiring a Customer Service Assistant to join our team in a fast-paced retail store. You will provide great service, stock shelves, process payments, and help maintain the store’s appearance to ensure a welcoming shopping experience.

You will work across store areas, including tills, online orders, replenishment, and safety procedures, contributing to a positive, inclusive environment for customers and colleagues.