Retail Customer Experience Specialist

Tesco Retail; Tewkesbury; On-site; GBP 18,000 - 21,000; Full time

Job summary

Tesco Retail is seeking a Customer Service Assistant to join One Stop, a Tesco subsidiary, in a busy retail store. You will handle customer inquiries, stock shelves, and support daily store operations with a friendly, service-driven approach.

You will contribute to a safe, welcoming shopping environment, assist across various store areas, and adapt to changing tasks while upholding company policies and standards.

Responsibilities

• Provide excellent customer service in a fast-paced retail environment.
• Stock shelves and ensure store presentation is maintained.
• Process payments accurately at the tills and help customers with purchases.
• Assist across store areas including online orders, replenishment, vending and general stock routines.

Job description

Tesco Retail is seeking a Customer Service Assistant to join One Stop, a Tesco subsidiary, in a busy retail store. You will handle customer inquiries, stock shelves, and support daily store operations with a friendly, service-driven approach.

You will contribute to a safe, welcoming shopping environment, assist across various store areas, and adapt to changing tasks while upholding company policies and standards.