Retail Customer Champion — Flexible Hours & Community Impact

Tesco; Whitfield; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop, a Tesco Group subsidiary, is hiring a Customer Service Assistant for the Whitfield store. You will engage with customers, stock shelves, handle payments, and help keep the store clean and welcoming. You’ll contribute to a safe, positive shopping environment and support local community initiatives.

The role offers a permanent, full-time position with flexible working options and opportunities to learn on the job, with a focus on delivering excellent customer service daily.

Qualifications

• Customer-focused approach to shopping
• Ability to handle payments and assist customers

Responsibilities

• Know customers and serve them with passion and pride.
• Encourage customer feedback via surveys.
• Work across store areas including tills, replenishment, and stock routines to meet customer needs.
• Follow training to work safely.
• Participate in seasonal, community and charity events.
• Understand store performance and your role in delivering profit.
• Follow company policies and be inclusive and welcoming.
• Ensure clocking in/out is accurate for payroll.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Job description

One Stop, a Tesco Group subsidiary, is hiring a Customer Service Assistant for the Whitfield store. You will engage with customers, stock shelves, handle payments, and help keep the store clean and welcoming. You’ll contribute to a safe, positive shopping environment and support local community initiatives.

The role offers a permanent, full-time position with flexible working options and opportunities to learn on the job, with a focus on delivering excellent customer service daily.