Retail Customer Service Pro — Flexible Hours

One Stop Stores Ltd; Ponteland; On-site; GBP 18,000 - 21,000; Full time

Job summary

One Stop Stores Ltd in Ponteland is seeking a Customer Service Assistant to join our fast-paced retail team. You will engage with customers, stock shelves, process payments, and help maintain an inviting shop floor.

You will work across store areas, support service excellence, and help ensure a safe and welcoming environment for everyone. This role may involve duties at any Post Office Local if applicable and requires adherence to our policies.

Qualifications

• Previous customer service or retail experience preferred.
• Ability to handle cash transactions and operate tills.
• Commitment to safe and welcoming store environment.
• Willingness to participate in community and charity events.

Responsibilities

• Serve customers with passion and pride.
• Assist across store areas including tills, replenishment and online orders.
• Follow training to work safely and follow security procedures.
• Support Post Office Local duties if applicable and comply with background checks.

Skills

Customer service

Retail experience

Communication

Job description

One Stop Stores Ltd in Ponteland is seeking a Customer Service Assistant to join our fast-paced retail team. You will engage with customers, stock shelves, process payments, and help maintain an inviting shop floor.

You will work across store areas, support service excellence, and help ensure a safe and welcoming environment for everyone. This role may involve duties at any Post Office Local if applicable and requires adherence to our policies.