Retail Customer Service Pro - Flexible Hours

TESCO; Ingleby CP; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible Working

Benefits Overview

Job summary

One Stop in Ingleby Barwick is seeking a Customer Service Assistant to join our fast-paced retail team. You will be at the heart of the store, providing friendly service, stocking shelves, processing payments, and helping maintain a welcoming appearance for customers.

You will support continuous service improvements through on-the-job coaching, feedback, and collaboration with colleagues. This role is permanent, with flexible working considerations and strong local engagement.

Responsibilities

• Serve customers with passion and pride, providing excellent service and handling transactions.
• Encourage customer feedback using surveys or feedback channels.
• Assist across store areas including tills, replenishment, and stock routines to meet customer needs.
• Follow training to promote safe and compliant store operations.
• Participate in seasonal, community, and charity events to foster an inclusive atmosphere.
• Understand store performance and your role in helping deliver store profitability and value.

Job description

One Stop in Ingleby Barwick is seeking a Customer Service Assistant to join our fast-paced retail team. You will be at the heart of the store, providing friendly service, stocking shelves, processing payments, and helping maintain a welcoming appearance for customers.

You will support continuous service improvements through on-the-job coaching, feedback, and collaboration with colleagues. This role is permanent, with flexible working considerations and strong local engagement.