Retail Customer Service: Bets, Perks & Growth

Betfred Group Holdings Limited; Birmingham; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Pension contribution

Annual leave

Online GP 24/7

Employee wellbeing support

Job summary

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our retail operations. You will help create a welcoming environment, handle cash with accuracy, and support promotional events while maintaining exceptional customer service across our shops.

You’ll join a dynamic team focused on delivering safe, responsible gambling and great entertainment for customers. Full training is included to help you excel in the role.

Qualifications

• Outstanding customer service skills and the ability to engage all customers.
• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.

Responsibilities

• Process customers’ bets in a timely and attentive manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with knowledge of products and promotions.
• Support promotional events during the sporting calendar.

Skills

Customer service

Availability evenings/weekends

Right to work in UK

Willingness to learn

Job description

Betfred Group Holdings Limited is seeking an Assistant Sales Manager for our retail operations. You will help create a welcoming environment, handle cash with accuracy, and support promotional events while maintaining exceptional customer service across our shops.

You’ll join a dynamic team focused on delivering safe, responsible gambling and great entertainment for customers. Full training is included to help you excel in the role.