Customer Service Associate – Evenings, Discounts & Holidays

East of England Co-op; Norwich; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Competitive rates of pay

20% discount in food stores

22 days holiday (plus BH)

Job summary

East of England Co-op is seeking a part-time Customer Service Assistant in Norwich to help deliver outstanding customer service, maintain product availability and store presentation, and engage with the local community. You will join a friendly, motivated team, contributing to a welcoming shopping environment.

Shifts include Thursday late afternoons and Saturdays, with potential flexibility. We welcome applicants aged 18+, who are reliable, communicative, and eager to learn, in a role with

Qualifications

• Friendly and approachable
• Reliable team player
• Effective communication skills
• A positive attitude
• Engaged and self-motivated
• Willing to learn and adapt
• Basic numeracy, literacy, and IT skills
• Over 18 years old

Responsibilities

• Provide high standards of customer service and engagement for customers
• Maintain store availability and presentation
• Support compliance and community engagement initiatives
• Work as part of a diverse team to assist customers across shifts
• Adapt to changing store needs and shifts as required

Job description

East of England Co-op is seeking a part-time Customer Service Assistant in Norwich to help deliver outstanding customer service, maintain product availability and store presentation, and engage with the local community. You will join a friendly, motivated team, contributing to a welcoming shopping environment.

Shifts include Thursday late afternoons and Saturdays, with potential flexibility. We welcome applicants aged 18+, who are reliable, communicative, and eager to learn, in a role with