Customer Service Assistant – Evening Shift & Great Perks

East of England Cooperative; Norwich; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff discount 20%

Holiday entitlement 22 days

Family leave and pay

Training and apprenticeships

Discounts across retailers

Employee assistance programme

Job summary

East of England Co-op is hiring a Customer Service Assistant in Norwich. You will support the store to deliver high standards of customer service, availability and presentation, and help engage with the local community.

The role includes working as part of a diverse team, with shifts primarily Tuesday evenings 6pm–10pm, and a focus on friendliness, reliability and willingness to learn. Over 18 requirement applies.

Qualifications

• Friendly and approachable.
• A reliable team player.
• Engaged and self-motivated.
• Willing to learn and adapt.
• Have a basic level of numeracy, literacy, and IT Skills.

Responsibilities

• Support your store to deliver high standards of customer service, availability and presentation.
• Ensure compliance and engagement with your local community.

Skills

Customer service

Team player

Numeracy

Literacy

IT skills

Willing to learn

Job description

East of England Co-op is hiring a Customer Service Assistant in Norwich. You will support the store to deliver high standards of customer service, availability and presentation, and help engage with the local community.

The role includes working as part of a diverse team, with shifts primarily Tuesday evenings 6pm–10pm, and a focus on friendliness, reliability and willingness to learn. Over 18 requirement applies.