Retail Customer Service Associate - Flexible Hours

One Stop Stores Ltd; Dereham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Flexible working

Job summary

One Stop Stores Ltd is hiring a Customer Service Assistant to join our team in Dereham. In a fast-paced retail environment, you will provide excellent customer service, stock shelves, process payments and help maintain the store's appearance.

You will work across all areas, including online, tills, replenishment and stock routines, and follow safety procedures. If the store has a Post Office Local, you may face additional background checks to proceed with this role.

Qualifications

• Provide excellent customer service in a fast paced retail environment.
• Stock shelves and process payments.
• Help maintain the store's appearance and keep aisles clear.
• Follow security procedures and Think 25 policy for age-restricted products.
• Be prepared for potential duty running shift in absence of managers.
• If the store has a Post Office Local, pass required background checks.

Responsibilities

• Serve customers with passion and pride.
• Encourage customers to give feedback via surveys.
• Work across all areas including online, tills, replenishment and stock routines.
• Ensure on-the-job training is applied to work safely.
• Participate in community and charity events.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Job description

One Stop Stores Ltd is hiring a Customer Service Assistant to join our team in Dereham. In a fast-paced retail environment, you will provide excellent customer service, stock shelves, process payments and help maintain the store's appearance.

You will work across all areas, including online, tills, replenishment and stock routines, and follow safety procedures. If the store has a Post Office Local, you may face additional background checks to proceed with this role.