Customer Service Associate – Flexible Hours & Local Impact

One Stop Stores Ltd

Wickham

On-site

GBP 12,000 - 15,000

Full time

5 days ago

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Benefits offered by this job

Flexible working

Job summary

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You will engage with customers, encourage feedback, and work across tills, replenishment, online orders and stock routines to meet customer needs. The role emphasizes safety, training, and a welcoming atmosphere.

Qualifications

Provides excellent customer service to shoppers.
Communicates clearly with customers and colleagues.
Works well in a fast-paced retail environment.

Responsibilities

Know my customers and serve them with passion and pride, giving great natural service.
Encourage customers to give feedback through the Have Your Say survey.
Work across all areas of the store including tills, replenishment, online and stock routines to meet customer needs.
Follow training to work safely and maintain a tidy, safe store.
Participate in seasonal, community and charity events and uphold store values.
Ensure I clock in and out to be paid accurately for hours worked.
Follow security procedures and wear safety equipment where available.
Adhere to the Think 25 policy when serving age‑restricted products.
Be flexible if asked to run a shift in the absence of leaders.