Customer Service & Retail Support — Flexible Hours

One Stop Stores Ltd; Nether Heyford; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Community involvement initiatives

Employee benefits program

Descripción de la vacante

One Stop Stores Ltd is seeking a Customer Service Assistant to join our fast-paced retail team in the UK. You will know your customers, deliver service with passion, assist with stock, tills, and online orders, and help maintain a welcoming store environment.

You will encourage customer feedback, follow safety procedures, and support seasonal and community initiatives while upholding One Stop values and policies. Flexible working is available.

Formación

• Provide excellent customer service and handle customer inquiries.

Responsabilidades

• Know customers and serve them with passion and pride.
• Encourage customer feedback via surveys.
• Assist across store areas including tills, online, replenishment, vending and stock routines.
• Follow training to work safely and maintain store cleanliness.
• Support seasonal, community and charity events and promote a welcoming atmosphere.
• Adhere to Think 25 policy for age-restricted products.

Conocimientos

Customer service

Communication

Cash handling

Stock replenishment

Tills / checkout

Safety procedures

Descripción del empleo

One Stop Stores Ltd is seeking a Customer Service Assistant to join our fast-paced retail team in the UK. You will know your customers, deliver service with passion, assist with stock, tills, and online orders, and help maintain a welcoming store environment.

You will encourage customer feedback, follow safety procedures, and support seasonal and community initiatives while upholding One Stop values and policies. Flexible working is available.