Flexible Retail Customer Service Assistant

One Stop Stores Ltd; Marple; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Flexible working

Community involvement

Job summary

One Stop Stores Ltd is seeking a Customer Service Assistant to join the team in a fast paced retail setting. You’ll provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You’ll be at the heart of customer care, seeking ways to improve service through coaching and feedback while ensuring a safe, welcoming store environment. Flexible working options are available.

Qualifications

• Customer service experience in retail is preferred.
• Ability to engage with customers with passion and pride.
• Willingness to work across store areas including tills and stock.
• Commitment to safety procedures and store policies.

Responsibilities

• Know customers and serve with passion and pride.
• Encourage customer feedback via the 'have your say' survey.
• Assist across tills, replenishment and stock routines to meet needs.
• Apply training to work safely and effectively.
• Support seasonal and community events, creating inclusive atmosphere.
• Understand store performance and contribute to profit.
• Be welcoming, follow policies and clock in/out accurately.
• Follow security procedures and wear required safety equipment.

Skills

Customer service

Communication

Cash handling

Stock replenishment

Shelf management

Teamwork

Job description

One Stop Stores Ltd is seeking a Customer Service Assistant to join the team in a fast paced retail setting. You’ll provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You’ll be at the heart of customer care, seeking ways to improve service through coaching and feedback while ensuring a safe, welcoming store environment. Flexible working options are available.