Customer Service Associate — Flexible & Community‑Focused

One Stop Stores Ltd; Cramlington; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Flexible working

Job summary

One Stop Stores Ltd in the United Kingdom is looking for a Customer Service Assistant to join our fast-paced retail team. You will be on the shop floor, stocking shelves, handling payments and helping maintain the store's appearance while delivering excellent service to customers.

You'll work across areas including tills and replenishment, contribute to a safe, welcoming environment, and participate in the think customer-first approach that underpins our local community store.

Qualifications

• Excellent customer service and communication skills.
• Friendly, approachable and able to engage with customers.
• Basic maths and cash handling accuracy.
• Able to work in a fast-paced retail environment.

Responsibilities

• Serve customers with passion and pride, delivering natural service.
• Encourage feedback from customers via surveys.
• Work across store areas including tills, replenishment and stock routines.
• Follow safety procedures and operate in a clean, organized manner.
• Clock in/out accurately to ensure correct pay.

Skills

Customer service

Cash handling

Stock replenishment

Tills operation

Job description

One Stop Stores Ltd in the United Kingdom is looking for a Customer Service Assistant to join our fast-paced retail team. You will be on the shop floor, stocking shelves, handling payments and helping maintain the store's appearance while delivering excellent service to customers.

You'll work across areas including tills and replenishment, contribute to a safe, welcoming environment, and participate in the think customer-first approach that underpins our local community store.