Retail Customer Service Associate – Café & Frontline Support

BP Retail; Wirral; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Find out more about our benefits here

Job summary

bp retail is seeking a Customer Service Assistant to join our team at a busy location. You will help customers with a friendly, efficient service and support daily store operations in a fast-paced environment.

We offer flexible hours, opportunities for progression and a range of benefits including discounts, wellbeing support, and a pension scheme. Training is provided to help you develop the skills needed for this role.

Qualifications

• Passion for customer service and ability to work in a fast-paced retail environment.
• On-the-job and online training will support you to develop the skills needed for the role.

Responsibilities

• Safety of yourself, colleagues and customers is the top priority.
• Serve customers efficiently to meet their needs promptly and effectively.
• Foster a positive and inclusive work environment in line with bp beliefs.
• Prepare and serve food and drink items from our Wild Bean Café.
• Take deliveries, replenish stock and manage stock control tasks.
• Be proactive in supporting bp's offers, promotions and loyalty schemes.
• Carry out cleaning duties across store, facilities and forecourt.

Job description

bp retail is seeking a Customer Service Assistant to join our team at a busy location. You will help customers with a friendly, efficient service and support daily store operations in a fast-paced environment.

We offer flexible hours, opportunities for progression and a range of benefits including discounts, wellbeing support, and a pension scheme. Training is provided to help you develop the skills needed for this role.