Retail Customer Service Pro - Flexible Hours & Perks

BP Retail; Tewkesbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits (Headspace, Thrive,

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

bp retail is hiring a Customer Service Assistant to join our fast-paced store environment. You will welcome customers, serve food and drink items from our Wild Bean Café, and help with stock and deliveries. Training is provided to develop the skills needed for the role.

We offer flexible hours, career progression, paid holiday, long-service benefits and discounts, plus wellbeing and financial support resources. Applicants welcome from 16+ and a supportive team awaits.

Qualifications

• Experience delivering friendly, efficient service to customers.
• Ability to work in a fast-paced retail environment.
• Willingness to learn bp procedures and policies.

Responsibilities

• Ensure safety of yourself, colleagues, and customers according to bp policies.
• Serve customers promptly and accurately to meet needs.
• Foster a positive, inclusive work environment aligned with bp beliefs.
• Prepare and serve food and drinks from the Wild Bean Café.
• Receive deliveries and assist with stock replenishment.
• Support bp offers, promotions and loyalty schemes.
• Carry out cleaning duties in-store, facilities, and forecourt.

Skills

Customer service

Team collaboration

Food & beverage service

Safety awareness

Adaptability

Job description

bp retail is hiring a Customer Service Assistant to join our fast-paced store environment. You will welcome customers, serve food and drink items from our Wild Bean Café, and help with stock and deliveries. Training is provided to develop the skills needed for the role.

We offer flexible hours, career progression, paid holiday, long-service benefits and discounts, plus wellbeing and financial support resources. Applicants welcome from 16+ and a supportive team awaits.