Retail Customer Service Assistant: Path to Store Management

Heart of England Society; Stratford-on-Avon; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Staff discount across our stores

Generous holiday entitlement

Employee assistance programme

Community initiatives

Job summary

Heart of England Co-operative Society in Bishops Itchington is hiring Customer Service Assistants to join our food store. This role offers 12 hours per week on a permanent basis or 16 hours per week for a 4-month fixed-term contract.

You will provide friendly service, stock shelves, handle deliveries, maintain cleanliness and food safety, and support promotions. A clear path to Team Leader and Store Manager roles is available with ongoing training.

Qualifications

• Deliver friendly, helpful, and efficient service to every customer.
• Keep shelves stocked, well-presented, and shop floor ready.
• Handle deliveries, replenishment, and stock rotation.
• Maintain high standards of cleanliness and food safety.
• Support promotions and merchandising activity.

Responsibilities

• Provide friendly, helpful customer service on a busy shop floor.
• Keep shelves stocked and presentable, ensuring stock is rotated.
• Assist with deliveries and stock replenishment to maintain availability.

Job description

Heart of England Co-operative Society in Bishops Itchington is hiring Customer Service Assistants to join our food store. This role offers 12 hours per week on a permanent basis or 16 hours per week for a 4-month fixed-term contract.

You will provide friendly service, stock shelves, handle deliveries, maintain cleanliness and food safety, and support promotions. A clear path to Team Leader and Store Manager roles is available with ongoing training.