Retail Customer Service — Path to Team Leader

Heart of England Co-operative Society; Hinckley and Bosworth; On-site; GBP 17,000 - 21,000; Part time

Job summary

Heart of England Co-operative Society in Hinckley is hiring Customer Service Assistants to join our food store team. This role focuses on delivering friendly service, keeping shelves stocked, handling deliveries, and maintaining food safety standards to ensure a great shopping experience.

You'll join a supportive team with a clear progression path to store leadership roles, receive full training, and enjoy benefits including a competitive hourly rate and staff discounts.

Qualifications

• Effective customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn and adapt.

Responsibilities

• Deliver friendly and efficient service to customers.
• Keep shelves stocked and shop floor presentable.
• Assist with deliveries, replenishment and stock rotation.
• Maintain cleanliness and food safety standards.
• Support promotions and merchandising tasks.
• Collaborate with colleagues to meet store targets.

Skills

Customer service

Teamwork

Communication skills

Job description

Heart of England Co-operative Society in Hinckley is hiring Customer Service Assistants to join our food store team. This role focuses on delivering friendly service, keeping shelves stocked, handling deliveries, and maintaining food safety standards to ensure a great shopping experience.

You'll join a supportive team with a clear progression path to store leadership roles, receive full training, and enjoy benefits including a competitive hourly rate and staff discounts.