Retail Customer Service: Path to Team Leader & Manager

Heart of England Co-operative Society; Southam CP; On-site; GBP 16,531 - 20,664; Part time

Benefits offered by this job

Pension scheme

Staff discount

Generous holiday entitlement

Employee assistance programme

Community involvement opportunities

Job summary

Heart of England Co-operative Society in Southam is hiring Customer Service Assistants to join our food store team on a 16-hour-per-week permanent basis. This role offers training, a friendly environment and a clear pathway to Team Leader and Store Manager roles.

You’ll provide friendly service, stock shelves, handle deliveries, maintain cleanliness and support promotions. Evening and weekend shifts are required; travel to the store is necessary due to limited public transport.

Qualifications

• Customer focus and positive attitude.
• Reliability and willingness to learn.
• Ability to work in a fast-paced retail environment.
• Great teamwork and communication skills.

Responsibilities

• Deliver friendly, helpful, and efficient service to every customer.
• Keep shelves fully stocked, well-presented, and shop floor ready.
• Handle deliveries, replenishment, and stock rotation.
• Maintain high standards of cleanliness and food safety.
• Support promotions and merchandising activity.
• Work as part of a team to achieve store targets.

Job description

Heart of England Co-operative Society in Southam is hiring Customer Service Assistants to join our food store team on a 16-hour-per-week permanent basis. This role offers training, a friendly environment and a clear pathway to Team Leader and Store Manager roles.

You’ll provide friendly service, stock shelves, handle deliveries, maintain cleanliness and support promotions. Evening and weekend shifts are required; travel to the store is necessary due to limited public transport.