Retail Customer Service Assistant — Frontline & Payments

OneStop; Burnham-on-Crouch; On-site; GBP 19,000 - 23,000; Full time

Job summary

One Stop, a Tesco subsidiary, is hiring a Customer Service Assistant in the United Kingdom. You will work in a fast-paced retail environment, delivering excellent service while stocking shelves, processing payments, and helping maintain store appearance.

You will engage with customers, seek feedback, and support across store areas. The role requires attentiveness to safety, policy compliance, and a welcoming atmosphere for all shoppers.

Qualifications

• Experience in a customer-focused retail environment.
• Ability to handle cash transactions accurately.

Responsibilities

• Provide excellent customer service to shoppers.
• Stock shelves and ensure products are neatly displayed.
• Process payments and operate till systems.
• Maintain a clean, organized store appearance.
• Support store operations and assist across areas as needed.
• Follow safety procedures and store policies, including Think 25 for age-restricted products.
• Assist with post office duties if the store has a Post Office Local.

Skills

Customer service

Cash handling

Stock replenishment

Tools

POS system

Job description

One Stop, a Tesco subsidiary, is hiring a Customer Service Assistant in the United Kingdom. You will work in a fast-paced retail environment, delivering excellent service while stocking shelves, processing payments, and helping maintain store appearance.

You will engage with customers, seek feedback, and support across store areas. The role requires attentiveness to safety, policy compliance, and a welcoming atmosphere for all shoppers.