Retail Customer Experience Champion

OneStop; Cottenham; On-site; GBP 12,000 - 15,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant. You will work in a fast-paced retail environment, stocking shelves, processing payments and helping maintain the store’s appearance. The role focuses on customer service, safety, and operating across store areas as needed.

You'll engage with customers, receive feedback, and help ensure a safe, welcoming store. Post Office Local checks may apply where relevant, with the appropriate background checks required.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to handle payments accurately and politely.
• Willingness to work across store areas including online orders and stock routines.

Responsibilities

• Provide excellent customer service to shoppers.
• Stock shelves and maintain store appearance.
• Process payments at tills and support online orders.
• Follow safety procedures and Think 25 policy for age-restricted products.
• Respond quickly to assistance calls at self-service checkouts and keep aisles organized.

Skills

Customer service

Cash handling

Stock replenishment

Safety procedures

Tools

Tills

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant. You will work in a fast-paced retail environment, stocking shelves, processing payments and helping maintain the store’s appearance. The role focuses on customer service, safety, and operating across store areas as needed.

You'll engage with customers, receive feedback, and help ensure a safe, welcoming store. Post Office Local checks may apply where relevant, with the appropriate background checks required.