Retail Customer Service Specialist

Tesco Retail; Marlborough; On-site; GBP 18,000 - 21,000; Full time

Job summary

One Stop, a subsidiary of Tesco, invites applications for a Customer Service Assistant to join our fast-paced retail team. You will be at the heart of store operations, delivering excellent customer service, stocking shelves, and processing payments while maintaining a welcoming shopping environment.

You will engage with customers to improve service, learn on the job, and contribute to safety and store standards. This role may involve supporting post office operations where applicable.

Qualifications

• Experience in customer service within retail environments.
• Ability to handle payments accurately and courteously.
• Comfort working across different store areas (tills, replenishment, stock routines).

Responsibilities

• Provide excellent customer service to shoppers.
• Stock shelves and ensure products are fronted and tidy.
• Process payments at the till and maintain accurate cash handling.
• Help maintain the store’s appearance and respond to customer needs.

Skills

Customer service

Cash handling

Stock replenishment

Retail environment

Teamwork

Tools

Cash register

Job description

One Stop, a subsidiary of Tesco, invites applications for a Customer Service Assistant to join our fast-paced retail team. You will be at the heart of store operations, delivering excellent customer service, stocking shelves, and processing payments while maintaining a welcoming shopping environment.

You will engage with customers to improve service, learn on the job, and contribute to safety and store standards. This role may involve supporting post office operations where applicable.