Retail Customer Service Associate - Fast-Paced Store

One Stop; Corby Birkholme; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast paced retail team. You will help customers, manage stock, and process payments in-store, ensuring a welcoming atmosphere.

You will work across areas including online orders, tills, replenishment and stock routines while upholding safety and store policies. Training is provided and you may participate in community events and talks on customer service excellence.

Qualifications

• Excellent customer service and a friendly, helpful manner.
• Able to work across tills, online, replenishment and stock routines.
• Commitment to safety and following store policies.
• Willingness to participate in age-check procedures where required.
• Good communication and teamwork to support store operations.

Responsibilities

• Provide excellent customer service and assist shoppers.
• Stock shelves, process payments and handle POS transactions.
• Assist across tills, replenishment, vending and stock routines.
• Keep store appearance clean, tidy and safe for customers.
• Follow training, safety procedures, and Think 25 policy where needed.
• Support in seasonal, community and charitable events as required.

Skills

Customer service

Communication

Teamwork

Attention to detail

Safety awareness

Tools

POS system

Stock management software

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast paced retail team. You will help customers, manage stock, and process payments in-store, ensuring a welcoming atmosphere.

You will work across areas including online orders, tills, replenishment and stock routines while upholding safety and store policies. Training is provided and you may participate in community events and talks on customer service excellence.