Retail Customer Experience Lead | Weekend & 12h Contract

White Stuff; Perth; Hybrid; GBP 7,200 - 8,400; Part time

Benefits offered by this job

Quarterly bonus

Up to 25 days holiday

Product discount

Pension contribution

Dental insurance

Healthcare cash plan

Job summary

White Stuff is seeking a Customer Host Supervisor for weekend coverage on a 12-hour contract. You will lead a team to deliver outstanding customer service, manage stock and promotions, and ensure visual standards across the shop.

You will work alongside the Shop Manager to drive sales, monitor KPIs, and train and motivate staff while living our brand values in a busy high-street environment.

Qualifications

• You have a passion for Retail and Fashion.
• You thrive in a team and can inspire others.
• You can coach and lead in store operations.

Responsibilities

• Lead by example to deliver exceptional customer service.
• Coordinate shop visuals, floor moves, and replenishment.
• Support shop manager with commercial decisions and KPI targets.

Skills

Customer service

Team leadership

Stock management

KPIs awareness

Job description

White Stuff is seeking a Customer Host Supervisor for weekend coverage on a 12-hour contract. You will lead a team to deliver outstanding customer service, manage stock and promotions, and ensure visual standards across the shop.

You will work alongside the Shop Manager to drive sales, monitor KPIs, and train and motivate staff while living our brand values in a busy high-street environment.