Customer Experience Specialist

Retail; Redhill; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Wellbeing programs

Financial support

Job summary

Sainsbury’s in the United Kingdom is seeking a Customer Assistant to provide friendly, efficient service and contribute to store operations. You’ll help across shelving, picking, serving customers, and promoting products while embracing digital tools to improve the shopping experience.

The role emphasizes teamwork, adaptability and pride in maintaining a tidy, welcoming store environment, with opportunities to learn about promotions and services and support fellow colleagues daily.

Qualifications

• Friendly, welcoming and enthusiastic about helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident using new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, with attention to detail and tidy workspace.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Assisting across tasks: stocking shelves, picking orders, serving customers or selling products.
• Using digital tools to perform tasks and enhance customer experience.
• Helping organise and move stock and keep shelves tidy and well-presented.
• Building knowledge of products, services and promotions to confidently recommend them.

Skills

Customer service

Adaptability

Team player

Flexible hours

Willingness to learn

Digital tools

Attention to detail

Job description

Sainsbury’s in the United Kingdom is seeking a Customer Assistant to provide friendly, efficient service and contribute to store operations. You’ll help across shelving, picking, serving customers, and promoting products while embracing digital tools to improve the shopping experience.

The role emphasizes teamwork, adaptability and pride in maintaining a tidy, welcoming store environment, with opportunities to learn about promotions and services and support fellow colleagues daily.