Retail Customer Experience Associate

Tesco; Hungerford; On-site; GBP 18,000 - 22,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team in Hungerford. You will play a key role in day-to-day store operations, providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be encouraged to improve service through on-the-job coaching and feedback, ensure the store remains safe for customers and colleagues, and participate in seasonal, community and charity events

Qualifications

• Experience in customer service or retail is beneficial.
• Able to greet customers and assist with inquiries.

Responsibilities

• Provide excellent customer service and handle customer inquiries.
• Stock shelves and maintain attractive store appearance.
• Process payments accurately at tills.
• Assist in online, tills, replenishment, vending and stock routines.
• Follow safety procedures and store policies.

Skills

Customer service

Communication

Teamwork

Retail operations

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team in Hungerford. You will play a key role in day-to-day store operations, providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be encouraged to improve service through on-the-job coaching and feedback, ensure the store remains safe for customers and colleagues, and participate in seasonal, community and charity events