Retail Customer Experience Associate

Retail; Leicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's is recruiting a Customer Assistant to put customers first in a fast-paced store environment in Leicester. You will help with shelving, picking orders, serving customers or selling products, while using digital tools to improve the experience. You’ll learn products and promotions to confidently advise customers.

You’ll thrive in a high-energy team, be flexible, and take pride in a clean, well-organised space and strong service standards.

Qualifications

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical, high-energy environment.
• Committed team player, willing to support colleagues.
• Flexible and willing to work across the store and take on new tasks.
• Open to learning and trying new things to improve service.
• Confident using digital tools to perform duties effectively.
• Pride in work with close attention to detail and tidy spaces.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Assist across store operations including filling shelves, picking orders, serving customers or selling products.
• Use digital tools to enhance customer experience.
• Help organise and move stock and keep shelves tidy and well-presented.
• Build knowledge of products, promotions and services to make helpful recommendations.

Skills

Customer service

Team player

Flexibility

Digital tools

Attention to detail

Job description

Sainsbury's is recruiting a Customer Assistant to put customers first in a fast-paced store environment in Leicester. You will help with shelving, picking orders, serving customers or selling products, while using digital tools to improve the experience. You’ll learn products and promotions to confidently advise customers.

You’ll thrive in a high-energy team, be flexible, and take pride in a clean, well-organised space and strong service standards.