Retail Customer Experience Associate

Sainsbury's; Cramlington; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Retail discounts

Wellbeing programmes

Financial support

Job summary

Sainsbury's stores are seeking team members to help during peak seasons and year-round. You will put customers first, help fill shelves, pick orders, serve customers, and use digital tools to enhance the shopping experience. You’ll move stock, keep areas tidy, and learn about products to confidently recommend them.

We value teamwork, flexibility, and a proactive approach to guest service. We offer an inclusive workplace with development opportunities and a range of benefits supporting colleagues

Qualifications

• Friendly and welcoming demeanor for customer service.
• Thrives in a fast-paced, physical environment.
• Willingness to learn and try new things to improve service.
• Ability to work across the store and take on new challenges.
• Confident using digital tools to assist customers.

Responsibilities

• Putting customers first and delivering friendly, helpful service.
• Assist with filling shelves, picking orders, serving customers or selling products.
• Use digital tools to enhance customer experience.
• Move stock and keep shelves tidy and well-presented.
• Build knowledge of products, services and promotions to make recommendations.

Skills

Friendly and welcoming

Team player

Flexible

Willing to learn

Customer service

Digital tools

Job description

Sainsbury's stores are seeking team members to help during peak seasons and year-round. You will put customers first, help fill shelves, pick orders, serve customers, and use digital tools to enhance the shopping experience. You’ll move stock, keep areas tidy, and learn about products to confidently recommend them.

We value teamwork, flexibility, and a proactive approach to guest service. We offer an inclusive workplace with development opportunities and a range of benefits supporting colleagues