Retail Customer Assistant — Dynamic, Customer-First Role

Sainsbury's; Bury St Edmunds; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Retail discounts

Wellbeing programs

Financial support

Job summary

Sainsbury's is hiring for store team members to provide friendly, helpful service across busy shifts. You will assist customers, stock shelves, pick orders, and use digital tools to enhance the shopping experience.

The role suits those who thrive in a dynamic, physical environment and enjoy working with others to maintain clean, well-presented stores. Join a team that values customer care, flexibility, and continuous learning, with opportunities to grow within a leading retailer and contribute

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrive in a fast-paced, physical environment.
• Committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including a tidy workspace and customer care.

Responsibilities

• Putting customers first and making them feel valued through friendly and helpful service.
• Ready to help wherever customers need you, whether filling shelves, picking orders, serving customers or selling products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, keeping shelves tidy and well-presented, and manoeuvring stock to the correct store location.
• Building knowledge of products, services and promotions to confidently recommend to customers.

Skills

Customer service

Teamwork

Flexible

Digital literacy

Open to learning

Attention to detail

Job description

Sainsbury's is hiring for store team members to provide friendly, helpful service across busy shifts. You will assist customers, stock shelves, pick orders, and use digital tools to enhance the shopping experience.

The role suits those who thrive in a dynamic, physical environment and enjoy working with others to maintain clean, well-presented stores. Join a team that values customer care, flexibility, and continuous learning, with opportunities to grow within a leading retailer and contribute