In-Store Customer Experience Champion

Sainsbury's; Liphook; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Wellbeing support

Job summary

Sainsbury's is hiring for store roles across our network. You will deliver friendly, proactive service to customers, help with shelving, picking orders, and cashiering, while embracing digital tools to improve the experience.

This fast-paced environment requires flexibility and teamwork to support colleagues and ensure a high standard of presentation and service. Join our inclusive team and help customers find what they need, learn about promotions, and contribute to a welcoming shopping

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning and using new digital tools to improve the service.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever customers need you, including filling shelves, picking orders, serving customers or selling products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, keeping shelves tidy and well-presented, and manoeuvring heavy loads to the correct store location.
• Building knowledge of products, services and promotions to confidently make helpful recommendations to customers.

Skills

Customer service

Teamwork

Flexibility

Communication

Digital tools

Tools

POS system

Job description

Sainsbury's is hiring for store roles across our network. You will deliver friendly, proactive service to customers, help with shelving, picking orders, and cashiering, while embracing digital tools to improve the experience.

This fast-paced environment requires flexibility and teamwork to support colleagues and ensure a high standard of presentation and service. Join our inclusive team and help customers find what they need, learn about promotions, and contribute to a welcoming shopping