In-Store Customer Experience Associate

Sainsbury's; Letchworth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Health/Dental cash plans

Mental wellbeing support

Job summary

Sainsbury's in the United Kingdom is looking for store colleagues to deliver friendly, helpful service across busy festive periods and beyond. You may fill shelves, pick orders, serve customers or assist with promotions, using digital tools to enhance the experience.

We value teamwork, flexibility, and a proactive attitude to learn new tasks and support the store and customers in a fast-paced environment.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and trying new things to improve service.
• Confident learning to use new digital tools and technology.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Ready to help wherever customers need you, from shelving to serving or picking orders.
• Using digital tools to do the job and enhance customer experience.
• Helping organise stock and keep shelves tidy and correctly located.
• Building knowledge of products, services and promotions to make helpful recommendations.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Sainsbury's in the United Kingdom is looking for store colleagues to deliver friendly, helpful service across busy festive periods and beyond. You may fill shelves, pick orders, serve customers or assist with promotions, using digital tools to enhance the experience.

We value teamwork, flexibility, and a proactive attitude to learn new tasks and support the store and customers in a fast-paced environment.