Retail Customer Experience Advisor

Boots Group; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

TELUS Health EAP

Job summary

Boots Group is seeking a Customer Advisor to join our onsite team, reporting to the Store Manager. You’ll help on tills, advise customers and contribute to a smooth-running store.

We offer award-winning training accredited by the Institute of Customer Service, a flexible benefits scheme and a generous range of employee discounts. Join us to be part of a brand that puts customers first and supports career growth.

Qualifications

• Excel in a varied environment, moving at pace.
• Effective communication and listening skills.
• Team player with collaborative mindset.
• Attention to detail in customer interactions.
• Desire to be a proud Boots brand ambassador.
• Five years of unbroken references to obtain an airside pass with date-specific references.

Responsibilities

• Help customers and put them at ease with great service.
• Promote in-store offers and schemes to customers.
• Assist with stock replenishment and ensuring product displays are well-presented.
• Contribute to a clean, welcoming store environment and smooth operations.
• Participate in award-winning training accredited by the Institute of Customer Service.

Skills

Adaptability

Communication

Teamwork

Brand advocacy

Airside pass references

Job description

Boots Group is seeking a Customer Advisor to join our onsite team, reporting to the Store Manager. You’ll help on tills, advise customers and contribute to a smooth-running store.

We offer award-winning training accredited by the Institute of Customer Service, a flexible benefits scheme and a generous range of employee discounts. Join us to be part of a brand that puts customers first and supports career growth.