In-Store Customer Advisor – Retail Service & Support

The Boots Company PLC

Wolverhampton

On-site

GBP 18,000 - 21,000

Full time

5 days ago

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Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Job summary

The Boots Company PLC is recruiting for a Customer Advisor to join our on-site store team. You’ll help customers at tills, advise on products and contribute to a welcoming shopping environment. Training is provided to ensure you succeed and you’ll learn Boots’ offers and stock procedures.

We value teamwork and communication, and you’ll be encouraged to deliver excellent customer care while promoting our promotions and services. An opportunity to become a brand ambassador awaits.

Qualifications

Full training is provided for this role.
Excel in a varied environment, working at pace.
Communicate and listen effectively.
Enjoy working as part of a team, promoting a collaborative team dynamic.
Know that the little things make the biggest difference for customer interactions.

Responsibilities

Help customers at till and on the shop floor, providing great advice on Boots products.
Promote in-store offers and schemes to customers.
Ensure stock is displayed properly and the shop floor is clean and presentable.
Provide a high level of service on tills and assist with stock in back rooms.
Collaborate with team members to create a positive shopping experience.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

We value teamwork and communication, and you’ll be encouraged to deliver excellent customer care while promoting our promotions and services. An opportunity to become a brand ambassador awaits.

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