In-Store Customer Experience Advisor

Boots Group; Tunstall; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Leave pay & gift card on family events

Flexible benefits scheme

Counselling via TELUS Health

Job summary

Boots Group is seeking a Customer Advisor to help customers, work on tills, and support in-store operations. The role involves assisting shoppers, promoting offers, and keeping displays tidy to ensure an excellent store experience.

Full training is provided, with emphasis on delivering great service in a fast-paced retail setting and becoming a proud Boots ambassador. On-site work with potential for salary progression after six months.

Qualifications

• On-site role requiring strong customer interaction skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn about Boots products and promotions.

Responsibilities

• Assist customers at tills and on the shop floor.
• Advise customers and promote in-store offers and schemes.
• Support stock handling and ensure displays are tidy.
• Collaborate with team to deliver a great shopping experience.
• Participate in Boots training programs and onboarding.

Skills

Customer service

Communication

Teamwork

Listening

Attention to detail

Tools

POS systems

Job description

Boots Group is seeking a Customer Advisor to help customers, work on tills, and support in-store operations. The role involves assisting shoppers, promoting offers, and keeping displays tidy to ensure an excellent store experience.

Full training is provided, with emphasis on delivering great service in a fast-paced retail setting and becoming a proud Boots ambassador. On-site work with potential for salary progression after six months.