Customer Experience & Sales Associate

The Boots Company PLC; Newry; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Job summary

Boots Company PLC is hiring a Customer Advisor to join our on-site team. You will greet customers, answer questions, and guide them to the best products while supporting tills and stock areas.

You will be part of a collaborative team, delivering exceptional service and upholding Boots standards. The role offers structured training, opportunities to learn about Boots rewards and promotions, and career development within a trusted retail brand.

Qualifications

• Excellent customer service in a fast-paced retail environment.
• Clear communication and listening skills.
• Ability to work as part of a team and adapt to busy periods.

Responsibilities

• Assist customers at tills and in-store, providing great service and advice.
• Promote in-store offers and schemes to customers.
• Help ensure products are well displayed and stock is managed in back rooms.
• Contribute to a clean, presentable store environment and a positive shopping experience.
• Engage in Boots training accreditation as part of induction.

Skills

Customer service

Communication

Teamwork

Active listening

Job description

Boots Company PLC is hiring a Customer Advisor to join our on-site team. You will greet customers, answer questions, and guide them to the best products while supporting tills and stock areas.

You will be part of a collaborative team, delivering exceptional service and upholding Boots standards. The role offers structured training, opportunities to learn about Boots rewards and promotions, and career development within a trusted retail brand.