Retail Customer Advisor — Sales, Service & Club Perks

Dobbies Garden Centres Ltd; Milton Keynes; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Uncapped store discount

Access to Stream – earnings ahead of a

Access to Retail Trust – wellbeing

Dobbies Academy – learning & growth

Thriving culture

Job summary

Dobbies Garden Centres Ltd in Milton Keynes is seeking Retail Customer Advisors to deliver exceptional customer experiences across our stores, drive sales and promote loyalty through the Dobbies Club.

You will work on the shop floor, handle queries with product knowledge, support stock and cash handling, and contribute to a welcoming, fast-paced environment. This is a role within a historic UK garden retailer offering development opportunities through our Academy and wellbeing benefits.

Responsibilities

• Giving great customer service by helping customers with various transactions across the store
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
• Offering a helping hand with customer queries through great product knowledge
• Working with your team to maintain the cleanliness and upkeep of your store
• You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, take to car deliveries, stock control routines, restaurant services - an ideal opportunity to gain more skills and experience

Job description

Dobbies Garden Centres Ltd in Milton Keynes is seeking Retail Customer Advisors to deliver exceptional customer experiences across our stores, drive sales and promote loyalty through the Dobbies Club.

You will work on the shop floor, handle queries with product knowledge, support stock and cash handling, and contribute to a welcoming, fast-paced environment. This is a role within a historic UK garden retailer offering development opportunities through our Academy and wellbeing benefits.