Retail Customer Advisor – Elevate Service, Sell & Grow

Dobbies; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Store discount

Stream earnings access

Retail Trust access

Dobbies Academy

Team culture

Job summary

Dobbies in the United Kingdom is seeking a Retail Customer Advisor to deliver a memorable shopping experience. You will help customers across the store, drive sales, promote the Dobbies Club, and work as part of a friendly team.

The role offers a welcoming environment, generous holiday entitlement, access to employee discounts, and development through the Dobbies Academy. You will gain broad in-store experience, including stock handling and restaurant services.

Qualifications

• Experience within a customer facing role.
• Strong communication and interpersonal skills.
• Ability to work well in a busy store environment.
• Willingness to learn and take on varied tasks.

Responsibilities

• Provide excellent customer service across the store and assist with transactions.
• Drive sales by promoting the Dobbies Club membership and customer benefits.
• Offer product knowledge to answer queries and support customers.
• Keep store areas clean, organized and well-presented.
• Assist with stock handling, cash handling and other duties as required.

Skills

Customer service

Teamwork

Job description

Dobbies in the United Kingdom is seeking a Retail Customer Advisor to deliver a memorable shopping experience. You will help customers across the store, drive sales, promote the Dobbies Club, and work as part of a friendly team.

The role offers a welcoming environment, generous holiday entitlement, access to employee discounts, and development through the Dobbies Academy. You will gain broad in-store experience, including stock handling and restaurant services.