Retail Assistant — Service-Driven, Growth & Perks

Screwfix Direct Ltd.; Cambridge; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing develop

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to ensure excellent customer service at our Cambridge store. You will welcome customers, understand their needs and guide them to the right products, making shopping effortless.

You’ll help with deliveries, stock, and orders while staying part of a supportive team. The role offers training, development, and a healthy balance with flexible shift patterns.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable and enthusiastic!

Responsibilities

• Host – welcome customers, understand needs, guide to products, make it easy for them.
• Warehouse standards – assist with deliveries, stock, collect orders, maintain standards.
• Part of the team – work with others, take pride in the store and have fun.

Skills

Customer service

Communication

Team player

Flexible

Reliability

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to ensure excellent customer service at our Cambridge store. You will welcome customers, understand their needs and guide them to the right products, making shopping effortless.

You’ll help with deliveries, stock, and orders while staying part of a supportive team. The role offers training, development, and a healthy balance with flexible shift patterns.