Retail Assistant — Expert Customer Service for Trades

Screwfix Direct Ltd.; Stratford-upon-Avon; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll help with deliveries, stock, and fulfilling customer orders while maintaining high standards.

You’ll join a supportive team with comprehensive training, flexible shifts for work-life balance, and opportunities for development within the business. A competitive salary and benefits are offered.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host customers in store, understand needs and guide to products.
• Assist with deliveries, stock, and customer orders, maintaining standards.
• Be a collaborative team member who contributes to a positive store culture.

Skills

Great service

Excellent communicator

Willing to learn

Friendly and reliable

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll help with deliveries, stock, and fulfilling customer orders while maintaining high standards.

You’ll join a supportive team with comprehensive training, flexible shifts for work-life balance, and opportunities for development within the business. A competitive salary and benefits are offered.