Retail Assistant — Hands-on Service & Growth Path

Screwfix Direct Ltd; Melton Mowbray; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Cycle to work

Shopping discounts (Screwfix & B&Q)

Health plan

Long service awards

Pension

Life cover

Mental health support

Screwfix Community

Self-development

Enhanced family leave

Training programmes

First steps to management

Power Up to Trade+

Trade Up to Branch Manager

Learning for life

Job summary

Screwfix Direct Ltd is hiring a Retail Assistant to help customers, provide friendly service, and keep the store running smoothly. You will engage with shoppers, operate tills when required, and contribute to a well‑presented, clean trading environment.

The role offers varied shift patterns, training programmes, and opportunities to develop within the Screwfix group across stores and offices.

Qualifications

• Excellent customer service and Communication skills.
• Willingness to learn and participate in training programmes.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Serve customers at till and on the shop floor.
• Restock shelves and maintain store standards.
• Assist with deliveries and stock movement as needed.

Skills

Customer service

Communication

Teamwork

Job description

Screwfix Direct Ltd is hiring a Retail Assistant to help customers, provide friendly service, and keep the store running smoothly. You will engage with shoppers, operate tills when required, and contribute to a well‑presented, clean trading environment.

The role offers varied shift patterns, training programmes, and opportunities to develop within the Screwfix group across stores and offices.