Retail Assistant: Customer Service & Growth

Screwfix Direct Ltd; Bromley; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Cycle to work

High Street Discounts

Share Plans

Pension

Life Cover

Enhanced Family Leave

Training programmes

Job summary

Screwfix Direct Ltd is hiring a Retail Assistant to be at the heart of our store operations. You’ll engage with customers, help them find the right products, and keep the shop floor well stocked and welcoming. The role offers structured training and a variety of shift patterns to support a balanced lifestyle.

In this position you’ll be on the shop floor, handling customer inquiries, processing sales, and contributing to a busy, positive store environment across opening hours.

Responsibilities

• Serve customers at the till, help customers with product questions, and restock shelves to keep displays tidy.
• Participate in training programmes and shift patterns to support a healthy work life balance.

Job description

Screwfix Direct Ltd is hiring a Retail Assistant to be at the heart of our store operations. You’ll engage with customers, help them find the right products, and keep the shop floor well stocked and welcoming. The role offers structured training and a variety of shift patterns to support a balanced lifestyle.

In this position you’ll be on the shop floor, handling customer inquiries, processing sales, and contributing to a busy, positive store environment across opening hours.