Retail Assistant — Customer-First Service & Growth

Screwfix Direct Ltd.; Fleet; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in-store, guide them to the right products and deliver a friendly shopping experience. You’ll be part of a busy team, supporting deliveries, stock and order collection while upholding high store standards.

The role emphasizes excellent service, flexible hours, and training opportunities to develop within a growing retailer. Join us for a rewarding career with strong benefits like leave, pension and staff discounts.

Qualifications

• Amazing at giving great service with a positive can-do approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn; retail experience not required
• Friendly, flexible, reliable, honest and enthusiastic

Responsibilities

• Host – welcome customers, understand needs, guide to products and make shopping easy
• Warehouse standards – assist deliveries, maintain stock, pick orders and keep standards high
• Part of the team – work with colleagues to run the store and enjoy the experience

Skills

Excellent customer service

Communication skills

Team player

Flexibility

Willing to learn

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in-store, guide them to the right products and deliver a friendly shopping experience. You’ll be part of a busy team, supporting deliveries, stock and order collection while upholding high store standards.

The role emphasizes excellent service, flexible hours, and training opportunities to develop within a growing retailer. Join us for a rewarding career with strong benefits like leave, pension and staff discounts.