Customer-Driven Retail Assistant — Training, Growth & Perks

Screwfix Direct Ltd.; Lutterworth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Staff discount

Healthcare benefits

Share saving schemes

Training and development

Job summary

Screwfix Direct Ltd. is hiring a friendly Retail Assistant to welcome customers, understand their needs and guide them to the right products with a smile. You’ll support store operations and be part of a team that prides itself on great service.

You’ll help with deliveries, stock, and customer orders, contributing to a positive team atmosphere. Training is provided, and flexible hours support a healthy work life balance at Screwfix.

Qualifications

• Excellent customer service with a positive can-do approach
• Willing to learn and take advantage of training
• Great communicator who helps people and resolves queries
• No retail experience required – training provided

Responsibilities

• Host – welcome customers, understand needs, guide to products
• Warehouse standards – assist deliveries, maintain stock, pick customer orders
• Part of the team – work with colleagues and contribute to a positive store environment

Skills

Excellent customer service

Communication

Team player

Flexible

Job description

Screwfix Direct Ltd. is hiring a friendly Retail Assistant to welcome customers, understand their needs and guide them to the right products with a smile. You’ll support store operations and be part of a team that prides itself on great service.

You’ll help with deliveries, stock, and customer orders, contributing to a positive team atmosphere. Training is provided, and flexible hours support a healthy work life balance at Screwfix.