Customer-Focused Retail Assistant — Training, Growth & Benefits

Screwfix Direct Ltd.; Lytham St Annes; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Company pension - Kingfisher

Life cover

20% discount with Screwfix and BQ

Discounted healthcare

Company share save schemes

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll help keep our store running smoothly with duties from shelf replenishment to fulfilling customer orders.

We offer comprehensive training, varied shifts, and a focus on work-life balance, with opportunities to grow within a busy, upbeat environment. Join us and be part of a team that gets the job done quickly and affordably.

Qualifications

• Excellent service mindset with a positive can-do approach.
• Strong communication and interpersonal skills.
• Willing to learn and engage with training programs.
• Great at working in a team to achieve store goals.
• Flexible, reliable, friendly and enthusiastic to support customers.

Responsibilities

• Host – welcome customers, understand needs, guide to products and make shopping easy.
• Maintain warehouse standards, assist with deliveries and stock, pick customer orders.
• Be a team player who contributes to a positive store atmosphere.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll help keep our store running smoothly with duties from shelf replenishment to fulfilling customer orders.

We offer comprehensive training, varied shifts, and a focus on work-life balance, with opportunities to grow within a busy, upbeat environment. Join us and be part of a team that gets the job done quickly and affordably.