Retail Assistant: Customer Champion, Training & Growth

Screwfix Direct Ltd.; Honiton; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Pension

Life cover

Employee discount

Healthcare

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Training & development

Job summary

Screwfix Direct Ltd. is seeking an enthusiastic Retail Assistant for a fixed-term in-store role. You will welcome customers, identify their needs, and guide them to the right products while supporting warehouse tasks and stock management.

You will join a team that values great service, flexible hours, and strong training programmes to help you develop your retail career within a leading trades retailer.

Qualifications

• Excellent customer service skills and a positive, can-do attitude.
• Strong communication and interpersonal skills.
• Able to work effectively in a team and follow training.
• Willing to learn and adapt quickly, no prior retail experience required.
• Reliable, friendly, flexible and enthusiastic.

Responsibilities

• Host customers in-store, understand needs and guide to products.
• Support warehouse standards: deliveries, stock, and order picking.
• Be a team player who contributes to store productivity and a positive environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Willing to learn

Job description

Screwfix Direct Ltd. is seeking an enthusiastic Retail Assistant for a fixed-term in-store role. You will welcome customers, identify their needs, and guide them to the right products while supporting warehouse tasks and stock management.

You will join a team that values great service, flexible hours, and strong training programmes to help you develop your retail career within a leading trades retailer.