Retail Assistant: Customer-First Service Pro

Screwfix Direct Ltd.; Broughton Astley; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to join our team on a fixed-term contract. You will welcome customers, understand their needs, and guide them to the right products in our busy store.

You’ll help with deliveries and stock, keep standards high, and be part of a friendly team. Full training will be provided, with flexible shift patterns to support a healthy work-life balance and career development opportunities.

Qualifications

• Excellent customer service and a positive can-do approach.
• Willing to learn; prior retail experience not required.
• Strong communication and people skills.
• Friendly, flexible, reliable and enthusiastic.
• Able to work as part of a team and follow training.

Responsibilities

• Welcome customers into the store and understand their needs; guide to the right products.
• Assist with deliveries and stock, and pick customer orders.
• Be a team member who takes pride in the store and supports colleagues.

Skills

Customer service

Great communicator

Team player

Flexible

Positive attitude

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to join our team on a fixed-term contract. You will welcome customers, understand their needs, and guide them to the right products in our busy store.

You’ll help with deliveries and stock, keep standards high, and be part of a friendly team. Full training will be provided, with flexible shift patterns to support a healthy work-life balance and career development opportunities.