Retail Assistant - Customer-Focused, Team-Driven, Training

Screwfix Direct Ltd.; Ledbury; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave + banks

Pension scheme

Life cover

Employee discounts

Healthcare

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to warmly welcome customers, understand their needs, and guide them to the right products. You’ll help with deliveries, stock maintenance, and order picking while upholding high store standards.

Join a supportive team with excellent training, varied shifts, and a focus on work-life balance. You’ll be part of a busy, friendly environment that rewards service and dedication.

Qualifications

• Excellent customer service and a positive can-do attitude.
• Willing to learn and make the most of training.
• Great communicator who loves helping people.
• No previous retail experience required; training provided.

Responsibilities

• Welcome customers into the store, understand their needs, and guide them to the right products.
• Assist with deliveries, maintain stock, pick customer orders, and uphold store standards.
• Be part of a team that supports colleagues, has fun, and delivers great service.

Skills

Customer service

Communication

Teamwork

Positive attitude

Willing to learn

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to warmly welcome customers, understand their needs, and guide them to the right products. You’ll help with deliveries, stock maintenance, and order picking while upholding high store standards.

Join a supportive team with excellent training, varied shifts, and a focus on work-life balance. You’ll be part of a busy, friendly environment that rewards service and dedication.