Retail Assistant: Customer Focus, Team & Growth

Screwfix Direct Ltd.; Greater London; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers in store and ensure a smooth, enjoyable shopping experience. You’ll guide customers to the right products, assist with deliveries, and keep stock levels high while contributing to a collaborative team environment.

The role offers a competitive salary, attractive benefits, and ongoing training as part of a supportive program designed to develop your career with Screwfix.

Qualifications

• Amazing at giving great service with a can-do attitude.
• Prepared to work hard and make the most of training.
• A great communicator who loves to help people.
• Willing to learn, retail experience not required.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Host – welcome customers, understand needs, guide to products and make it easy for them.
• Warehouse standards – assist deliveries, maintain stock, pick customer orders and keep standards high.
• Part of the team – work with colleagues, contribute to a positive store environment.

Skills

Great customer service

Strong work ethic

Communication

Willing to learn

Reliability

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers in store and ensure a smooth, enjoyable shopping experience. You’ll guide customers to the right products, assist with deliveries, and keep stock levels high while contributing to a collaborative team environment.

The role offers a competitive salary, attractive benefits, and ongoing training as part of a supportive program designed to develop your career with Screwfix.